Translation and IT Solutions for Healthcare Providers

Medical insurance and service providers and other companies that manage healthcare information are under increasing competitive and compliance pressures. They must comply with an ever-expanding array of regulatory requirements focused on protecting privacy of patient information  — such as the U.S. Health Insurance Portability and Accountability Act (HIPAA). These requirements reach deep into the organization, from fundamental business processes to systems infrastructures and patient record databases.

They must also address the need to communicate effectively with customers and partners in a variety of languages. In key U.S. markets, the demand for communications in Spanish and Chinese, in particular, is growing rapidly. Healthcare companies must keep pace with these changing regulatory and market dynamics while remaining cost-competitive.

Having an experienced partner with proven healthcare expertise, outsourced application maintenance and language translation capabilities, and global scale drives true business efficiencies. Lionbridge is helping the world's leading healthcare companies achieve their business objectives with:

• Translation and content development services that leverage our healthcare domain expertise to deliver printed and electronic materials with consistent quality and accuracy across multiple languages to ensure compliance and to minimize risk
• Application development and maintenance services, including integration of back-end and customer facing systems to reduce fixed costs and free teams to work on innovative services, as well as data warehouse/business intelligence program development to mine customer data and trends to drive key business decisions
• Infrastructure Services including Help Desk services, user management, and software configuration management that improve service levels and overall customer satisfaction
• Simultaneous real-time interpretation to enable patients to communicate critical information, particularly during emergency care

Lionbridge provides the scalability to deliver outsourced services from multiple global markets simultaneously, without increasing the burden on in-house staff. And we reduce cost and complexity by providing a single, flexible source for the full range of services from locations around the world.